Great overall experience: high-quality daily buffet breakfast, early check-in provided, excellent 1BR King bed suites for both rooms that I reserved, and great customer service by staff. Improvement is needed for the refresh for the rooms that are provided every other day: 1 out of 2 rooms has missed refresh, a room with 4 people only received 3 bath towels, and both rooms were not replenished with toilet paper. Toilet paper was provided if you called the front desk.
Also, I was expecting manager reception nightly but was told it was discontinued post-pandemic and no longer offered. However, it is still listed as an amenity on ******* where I booked my reservation. This was one of my expectations that influenced my selection of the Residence Inn, having enjoyed this amenity on prior visits to the Residence Inn Sandy Utah location. The discontinued manager receptions were a very popular amenity for post-skiing gatherings with family members during our past stays.
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